PAYMENT, SHIPPING, DELIVERY
We want to make payment for your products as easy as possible! This is why we offer a range of different payment options:
We use Paypal for offering free payments using PayPal
We use Bank transfer
Shipping & Delivery
As online shopaholics as well, we know how frustrating waiting for your base order can be.
We are at the beginning of setting up a production and distribution network, so order delivery time is up to three - four weeks, we kindly ask you for your patience.
Here are a few things to consider while you wait for your order:
We ship on business days. Monday – Friday, excluding national holidays.
Shipping starts from the date you received the “Your Order Has Shipped!” email.
When we encounter any delays or unforeseen circumstances, we will contact you as soon as we can.
While we get your order to our shipping partners as fast as we can, we have to rely on them to get it to you as soon as possible. On average, this will take 5-7 days, but in some situations such as holiday periods, this can take a bit longer.
We will package your order with all the love and care! We want your base experience to be special, and this starts with receiving our package in perfect shape, and packaged in a pretty way!
How much is shipping?
Once you’ve clicked through to our checkout page, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated in kg, up to 15 kg and added on to your subtotal at the bottom of the page. If your purchase products with a total weight over 15 kg, please contact us through E- mail.
We deliver to Slovenia and European countries.
For other countries, please contact us through E-mail.
Where does my order ship from?
We ship your order from our storage in Slovenia, right to your doorstep in record time!